We have Negative Online Reviews – What Do We Do?
By Terra Shastri, Manager of Business Development – Ontario Veterinary Medical Association Online reviews come in many different shapes. Some clients share glowing feedback...
July 12, 2017
Category: Veterinary Medicine
The Key To Forward Booking
It is an unfortunate reality that many clients don’t book an appointment until their pet is truly ill. In this day and age people...
January 11, 2017
Are you a client-focused practice?
A client-focused practice is a practice in which each member of the staff team is doing everything they can to add to the client...
June 23, 2016